Nation’s Restaurant News | Top Five Consumer Pick’s for Family Dining Chains

Thousands of diners rated 152 chains in our second annual survey. How did your brand stack up?

The customer experience — that sum of all the parts that affect a consumer’s interaction with your brand — has always been important, but never more so than it is today.

To better understand the elements that comprise that all-powerful dining experience, Nation’s Restaurant News and WD Partners developed the Consumer Picks survey, a comprehensive study of customer attitudes culled from covering 152 restaurants brands, up from 139 chains from last year.

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